Refunds and Cancellation

At Sareewalidukaan.com, customer satisfaction is our top priority. We strive to ensure that every saree you order meets your expectations. However, if for any reason you are not completely satisfied with your purchase, we have a clear and simple refund policy in place.

1. Eligibility for Refund

You may request a refund if:

The product received is damaged or defective

The product is incorrect (wrong design, color, or size)

You are unsatisfied with the product quality

Note: Refunds are not applicable if:

The product has been used, washed, or altered

The product is returned after the allowed time period

2. Refund Request Timeline

Refund requests must be made within 2 days of receiving the product.

Requests made after 2 days may not be eligible for a refund.

3. Refund Process

1. Contact Us:
Email us at sareewalidukan@gmail.com or call us at 7974752311 / 9300021678 with your order number and reason for refund.

2. Return the Product:
Pack the product securely in its original packaging with tags intact.

3. Inspection:
Once we receive the returned product, our team will inspect it.

4. Refund Approval:
After inspection, if the product meets our refund criteria, the refund will be approved.

5. Refund Payment:

Refund will be processed to your original payment method within 15-20 business days.

Shipping charges (if any) are non-refundable.

 

4. Exchange Policy

If you prefer, you may also request an exchange for another product of equal value. The exchange process follows the same steps as the refund.

5. Non-Refundable Items

Gift cards or vouchers

Products damaged due to misuse or improper handling

Customized or personalized products (unless defective)

6. Contact Us

For any questions regarding our refund policy or your order:

Email: sareewalidukan@gmail.com
Phone: 7974752311 / 9300021678

We are committed to making your shopping experience safe, reliable, and satisfying.